SHIPPING RATES AND RETURNS


SHIPPING RATES

WE SHIP THROUGHOUT AUSTRALIA.

Order above $50: Shipping is on us!

Order below $25: $6.50 shipping fee.

Order above $25 -$49: $9.90 shipping fee.

All orders will be processed and dispatched in 1-3 working days.

Once your order is shipped, you will receive a shipping confirmation email that contains a tracking number.  We offer door-to-door deliveries.

 

RETURNS

All sales are final.

In the unlikely event that you receive a defective item or an item that does not match your order or what you envisaged, an exchange or refund may be offered. Please kindly email us at barethreadsaus@gmail.com with your order number, a photo of the received item and the reason for return within 7 days receipt.  Please allow 1-3 working days for us to process your request.  Returns must be unused, unaltered, undamaged, and accompanied with their original packaging.

If you would like to exchange your purchase for something else, we are happy to process for you but please note, return postage will be at your expense.  Please notify us within 7 days of receipt and again returns must be unused, unaltered, undamaged, and accompanied with their original packaging.

We do not accept returns or exchanges on earrings for hygiene reasons.  We do not accept returns or exchanges on sale items.

For more information, please refer to our TERMS OF SERVICE.  If you have any questions, feel free to drop us an email at barethreadsaus@gmail.com and we will be happy to help!